How To Insert Mail Merge Codes

How To Insert Mail Merge Codes

Step 1: Open Sumac, and click “Contacts” in the console



Step 2: Under “Mailing”, click “Mail Merge Codes”



Step 3: Choose the record type, and then the field you want to insert



Step 4: Copy the code that appears



Step 5: Paste the code into your template. When you send your template, Sumac will automatically fill in the details from the database. Be sure to test your template before sending.

Nonprofit CRM Upload Templtes

Once your templates have been personalized with mail merge codes and are ready, you will need to upload them to Sumac. Find out how to do that in this article​.

    • Related Articles

    • How to make a template

      In order to create personalized letters in Sumac, you need to create a template. The first step is to draft the text. It is just a text file so there is no need for special formatting. Select the whole document and copy it to the clipboard. Next, ...
    • Campaigns / Bulk Mail

      From Silent Partner Cloud, go to Communications > Campaigns > Campaign Menu. With Bulk Mail you have the option to view current, active campaigns or to create new campaigns. Campaigns can be either email campaigns or print campaigns. In this example, ...
    • How to Use a Set of Templates

      Template Sets is a handy feature for grouping similar kinds of templates together and saving them into Sumac (e.g. sets of receipt templates, thank you letter templates, or even fundraising letters). For example, perhaps you want to have a few ...
    • How to Make a PDF Receipt Template for Sumac

      This article describes how to make a PDF tax receipt template using Open Office (Libre Office). Silent Partner Software offers a receipt template service - let us set up your receipts for you! For more information, book an appointment with your ...
    • Sending emails and receiving notifications with Sumac

      There are a few types of emails that Sumac can send: Sumac can send email notifications to you and other members of your team about activities that happen in your database, You can launch a one-off email from you to a single contact in your Sumac ...
    Societ Academy

    Learn what you need to know, any time. Free!



    • High quality training on demand - sessions are available every day, so you can access training that fits into your schedule.
    • Training sessions that are easy to follow - helpful tips throughout each session, and access to training moderators ensure your questions get answered.
    • A certificate of completion - you can request a certificate of completion for every session you attend.